Refund policy

Refund Policy for Khudrapasal.com (खुद्रा पसल)

Introduction

Thank you for shopping at Khudrapasal.com (खुद्रा पसल). We strive to provide you with the best products and services. Due to the nature of our online gateway system, we do not offer refunds. Please read our refund policy carefully before making a purchase.

1. No Refund Policy

All sales on Khudrapasal.com are final. Once a purchase is completed, it cannot be refunded. This policy applies to all products sold through our website, including accessories made by students and non-perishable items such as sofas and couches.

2. Order Cancellations

If you need to cancel an order, please contact our customer support team as soon as possible. Cancellations are only possible before the order has been processed and shipped. Once an order is processed and shipped, it cannot be canceled.

3. Exchanges

While we do not offer refunds, we do allow exchanges under certain conditions:

  • Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the product. We will arrange for an exchange of the same item or a similar item of equal value.
  • Incorrect Items: If you receive an incorrect item, please contact our customer support team within 7 days of receiving the product. We will arrange for the correct item to be sent to you.

4. Return Shipping

For exchanges, you will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a defective or damaged product, we will cover the shipping costs for sending you the replacement item.

5. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

Khudrapasal.com (खुद्रा पसल)
Email: [your email address]
Phone: [your phone number]
Address: [your business address]

By making a purchase on Khudrapasal.com, you acknowledge that you have read, understood, and agree to this Refund Policy.

 

 

 

 

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